EMS Crisis & Recovery Resources | Emergency Health Services Federation

CRISIS AND RECOVERY RESOURCES FOR EMS

AND THE COMMUNITY

EMS providers are often the first, and sometimes only, point of contact for individuals in crisis. Your mental health and well-being matter too. This page provides fast access to trusted crisis, recovery, and peer support resources designed to support both providers and the communities you serve.

Here you’ll find hotlines, recovery support, and ways to connect people to care.

Not sure where to start? Begin here:

Suicide & Crisis Lifeline: Dial 988 (24/7)
First Responder Peer Support (PA): 1-267-893-5400
DDAP Get Help Now: 1-800-662-4357 (treatment referral)

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Emergency and Crisis Resources

Immediate support when you or someone else is in crisis. These hotlines provide 24/7 confidential assistance for mental health emergencies, substance use crises, or disaster-related distress. Whether you need to talk, text, or find local help, these trusted lines connect you to trained professionals and peer responders.

First Responder-Focused Resources

Resources tailored specifically for EMS, fire, law enforcement, and other frontline responders. These programs offer confidential peer support, critical incident stress services, wellness tools, and specialized crisis lines addressing the unique challenges first responders face on the job and beyond.

SUD and Treatment Resources

A collection of trusted treatment, recovery, and harm-reduction resources for individuals and families affected by substance use. Explore local and statewide treatment options, recovery support services, and programs providing compassionate, evidence-based care at every stage of recovery.

EMERGENCY & CRISIS RESOURCES

Suicide Prevention

Dial 9-8-8

Available 24/7 for immediate, free, and confidential support for anyone experiencing emotional distress, suicidal thoughts, or a mental health crisis.

First Responder Peer Support Hotline (PA)

1-267-893-5400

Confidential peer support from fellow first responders for job-related stress, trauma, or personal struggles.

National Safe Call Now

1-206-459-3020

A 24/7 confidential crisis line staffed by first responders for first responders and their families. Offers immediate support, guidance, and connection to specialized resources.

Crisis Text Line

Text “FRONTLINE” to 741741

For confidential text-based crisis support for EMS, healthcare, and frontline workers.

ICISF Crisis Hotline

1-410-313-2473

Offers peer support and assistance for those impacted by critical incidents or high-stress events.

Disaster Distress Hotline

1-800-985-5990 or text “TalkWithUs” to 66746

Free, 24/7 crisis counseling and emotional support for anyone affected by natural or human-caused disasters, including first responders.

Veterans Crisis Line

1-800-273-8255 (Press 1)

24/7 confidential support from responders and veterans trained to help service members and veterans in crisis.

SUBSTANCE USE & TREATMENT

DDAP Get Help Now

1-800-662-4357

Free, confidential 24/7 hotline connecting individuals and families to local drug & alcohol treatment services and recovery resources across Pennsylvania.