CRISIS AND RECOVERY RESOURCES FOR EMS
AND THE COMMUNITY
Your Wellbeing Matters Too
Support and recovery resources for EMS providers and the communities you serve.
Where do you want to start?
Pick the path that fits what you need today. You can always come back and explore the others.
Crisis & Peer Support
Talk to someone who understands the job. Confidential support for first responders after tough calls, trauma, or burnout.
Substance Use & Recovery
Harm reduction, treatment options, and recovery connections — for patients, families, and responders.
Printable Tools & Handouts
Quick-reference cards, leave-behind materials, and patient resource sheets you can hand out on scene.
If You Need Help Now
Help is always one call or text away.
988 Suicide & Crisis Lifeline
Call or text 988 — 24/7 emotional support for anyone in distress, including first responders.
You can talk about stress, trauma, burnout, or suicidal thoughts.
First Responder Peer Support (PA)
1-267-893-5400 — confidential peer support by and for first responders in Pennsylvania.
Talk to someone who actually does the work you do.
DDAP Get Help Now (PA)
1-800-662-4357 — Pennsylvania’s 24/7 treatment referral line for substance use and recovery support.
They can help with detox/withdrawal management, funding if uninsured, and local treatment options.
You take care of others, here are resources to help take care of you.
These resources are here for EMS providers, patients, and families, connecting you to 24/7 crisis, peer, and recovery support.
Crisis & Peer Support
Immediate support when you or someone else is in crisis. These hotlines provide 24/7 confidential assistance for mental health emergencies, substance use crises, or disaster-related distress. Whether you need to talk, text, or find local help, these trusted lines connect you to trained professionals and peer responders.
Call or text 988 — 24/7 confidential support for emotional distress, mental health crises, or suicidal thoughts.
Text FRONTLINE to 741741 for immediate, text-based peer support — free and available any time.
Call 1-800-985-5990 or text TALKWITHUS to 66746 for crisis counseling related to disasters or traumatic events.
For First Responders
Confidential peer and professional support designed specifically for EMS, fire, dispatch, and law enforcement. You serve your community every day, these lines are here to serve you when the weight of the work gets heavy.
1-267-893-5400 — talk with trained first responder peers who understand the job and the stress that comes with it.
1-410-313-2473 — 24/7 support for critical incident stress and acute emotional reactions after difficult calls.
1-206-459-3020 — anonymous crisis and peer support for first responders and their families.
1-800-273-8255 (Press 1) — for Veterans and service members, 24/7 support by professionals familiar with military culture.
Substance Use & Recovery
Whether you’re looking for treatment, recovery resources, or harm reduction tools, these services are confidential, judgment-free, and available 24/7 to help you or someone you know take the next step toward recovery.
1-800-662-4357 — Pennsylvania’s 24/7 treatment referral line connecting you to recovery programs and withdrawal management support.
1-877-696-1996 — stays on the line with someone using alone and calls EMS if they become unresponsive.
(717) 635-2254 — 24/7 screening, referral, and stabilization regardless of insurance status.
Certified Recovery Specialists connect patients and families with ongoing treatment, housing, and recovery support — voluntary and judgment-free.
Check In With Yourself
How are you doing right now?
You're managing — take things one step at a time.
PRINTABLE HANDOUTS AND MATERIALS
DOWNLOAD, PRINT, AND SHARE ESSENTIAL CRISIS AND RECOVERY RESOURCES
EMS Crisis & Recovery Resource Guide
This printable one-page front and back resource sheet provides quick access to essential hotlines and crisis resources for EMS providers, first responders, and the communities they serve. It includes national and Pennsylvania-specific numbers for mental health, substance use, disaster response, and peer support.
EMS agencies can print this handout for station posting, crew resource binders, or to distribute in the community during outreach, overdose prevention, or harm-reduction events.
SAMHSA First Responder Mental Health Toolkit
This printable guide from the Substance Abuse and Mental Health Services Administration (SAMHSA) provides first responders with practical strategies to support mental health, reduce stress, and recognize the warning signs of burnout and trauma. EMS personnel can review or download this resource to promote resilience, strengthen peer support, and improve overall wellness.
Resource developed by the Substance Abuse and Mental Health Services Administration (SAMHSA).